Faq

Faq

Frequently Asked Questions

Quick answers for new buyers

What is your MOQ?

Stock items support small MOQ; OEM custom orders usually 100–300 pcs per style.

How long is sample time?

3–7 working days after receiving sample fee and design details.

Can you make custom logo, label and packing?

Yes. Printing, embroidery, woven label, hang tag, polybag and carton are available.

What payment terms do you accept?

T/T, Western Union, Alibaba Trade Assurance. 30% deposit before production.

How long is bulk production lead time?

Normally 20–35 days after sample confirmation and deposit received.

Can I mix different colors or sizes in one order?

Yes, we accept mix sizes and mix colors for most styles.

How to handle quality complaints?

Provide photos/videos; we check and discuss rework, replacement or compensation.

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